The business challenge
A leading Swiss pharmaceutical and healthcare organization needed to expand and modernize its pharmacy ecosystem with scalable digital solutions. We worked across online and in-store services to streamline operations, improve customer interactions and make pharmaceutical products and services more accessible.
Our solution
We developed and integrated solutions across the pharmacy ecosystem, connecting digital commerce, prescription management, customer services and physical pharmacy operations. Our work included web platforms, APIs, middleware and in-store applications designed to create a more connected experience across digital and physical channels.
Key Features Delivered:
Digital Pharmacy Services
We developed online appointment booking and e-commerce solutions supporting product sales and prescription processing.
Prescription Management
We built a digital solution enabling customers to track and reorder prescriptions through a more transparent and accessible process.
Pharmacy APIs & Integration
We developed APIs and middleware supporting pharmacy information, user management, loyalty programmes, prescription processing and order orchestration.
Customer Identity & Access
We implemented secure, unified identity and access management across digital pharmacy services.
In-Store Pharmacy Solutions
We delivered applications supporting financial processes, insurance, prescriptions, sales and customer management within physical pharmacies.
Architecture & Technologies
We use a combination of commerce platforms, backend technologies, cloud services and databases to connect digital pharmacy services with in-store operations.
- Platforms: SAP, Magento
- Backend: .NET, PHP
- Data: SQL Server
- Cloud: Microsoft Azure